Wednesday, April 12, 2017

Clash between group study rooms and silent study spaces

From the suggestion box:

While I recognise the rights of students to access both group study rooms as well as silent study spaces (particularly on the 2nd floor), I find that it is a clear clash that there are group study rooms in fact located on the 2nd floor of the library. I frequently use the 2nd floor for the 'silence' it enforces, but often find it very disruptive to listen to large groups speaking very loudly/chattering/laughing. Quite often they are so loud that I can tell they're not even using it for study purposes. The isolated individual study rooms for students on both the east and west sides of the library are often particularly affected by this noise. Is there anything the library can do to resolve this situation? My only suggestion might be to have Library Rovers monitor these areas more closely to ensure there is bit more of a considerate noise level used? Thanks!

Library response:

Thank you for you feedback. Today after we received your message library staff  addressed the noise issue on the group study room. We do recognise that the location of group study rooms backing onto silent study cubicles on the 2nd floor of the Mabo library is a problem. Our InfoHelp rovers do walk around all of our spaces and rooms and report to InfoHelp desk staff any noise issues so that they can be addressed as quickly as possible. We will review the signage in those rooms to make it clearer that these are quiet study/conversation spaces and any loud conversations should be taken elsewhere.

Feel free to use our LibChat service (linked on the Library homepage) to alert library staff to noise issues so we can send someone straight up.

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