From the Suggestion Box:
Charging students $10 instantly for a book that is overdue is completely ridiculous!!! The library already makes enough money from us through printing so why do you charge this crazy fine for people who are only trying to study??? How about a warning system that wont impact on students so much!!
Many thanks for your email. The library is currently reviewing all fees and charges in relation to overdue materials. Your feedback is important, and will be taken into consideration as part of this process. Are you aware that your receive an email reminder before your library material is due? This is sent to your @my.jcu.edu.au email account. You are also able to register for SMS reminders by signing up here.